First eDeposit FAQs
What types of checks can be processed through First eDeposit?
All personal and business U.S. checks and Postal money orders can be processed through First eDeposit. Checks from Canada and other foreign countries, food stamps, and poor image quality check must be deposited traditionally.
How secure is First eDeposit?
First eDeposit features multiple layers of security including password protection, Internet firewalls, and 128-bit
encryption, the highest level of security available.
What do we need to use First eDeposit?
All you need are the following items:
A PC with a current version of Microsoft XP or 2000 and a USB 2.0 port
An account with the bank
A supported desktop check scanner and software A high-speed internet connection
How does First eDeposit expedite access to our funds?
Electronic deposits eliminate the need to physically deliver your checks to the bank and can extend the deposit window beyond traditional banking hours. Once received by the bank, electronic items process quicker.
When can electronic deposits be issued to the bank?
You can transmit electronic deposits to the bank 24-hours a day, 7-days a week, even on weekends, and holidays with the exception of the bank’s routine maintenance downtime. The bank’s business day for processing electronic deposits may also be extended. Contact the bank for details.
What should we do with the original paper checks after deposits are made?
Original checks should be stored for a minimum amount of time prior to being destroyed, as determined by the bank. Your company will need to set policies for the proper storage and methods for securely destroying the original paper checks.
How do we prevent checks from being scanned and deposited twice?
The software has duplicate detection tools built-in that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question.
If you have any additional questions contact your local branch or please feel free to email us.